Privacy Policy and Terms of Service

Last Updated: 30/10/2025

At Ask Me How I’m Really Doing (AMHIRD), we respect your privacy and are committed to protecting your personal information.

1. What We Collect

Personal details: name, email, phone number (for booking purposes)
Payment information: bank account or PayPal details
Booking information: session date, time, therapist selected
Technical data: cookies, IP address, browser type

Note: We do not collect or store therapy notes or medical records. Therapists are responsible for this data.

2. How We Use Your Information

Facilitate online session bookings between clients and therapists
Process payments via bank transfer or PayPal and deduct platform commission
Communicate about bookings
Improve our platform and services

3. Sharing of Information

Booking details are shared with therapists only as needed
Payment data is handled securely via bank transfer or PayPal
We do not sell your personal information

4. International Therapists / Remote Services

Some therapists may be based outside the UAE
Licensed and regulated in their home jurisdiction, not UAE
All sessions are online only
Ask Me How I’m Really Doing (AMHIRD) does not claim these sessions replace UAE-regulated mental health care

5. Data Storage

Data may be stored on secure servers (possibly outside UAE, e.g., Wix servers)
By using the platform, you consent to this data transfer

6. Client Rights

Access your personal data
Request correction or deletion
Withdraw consent (may affect ability to use platform)

7. Security

Technical and organizational measures protect your data against unauthorized access, loss, or misuse

8. Therapist Responsibility

Therapists are responsible for their own therapy-related data
Therapists cannot prescribe medication or treat clients in crisis or suicidal
Ask Me How I’m Really Doing (AMHIRD) is not liable for therapy decisions or records

9. Contact

For privacy questions or data requests: hello@askmehowimreallydoing.com

Terms of Service

– Ask Me How I’m Really Doing (AMHIRD)

Last Updated: 30/10/2025

Welcome to Ask Me How I’m Really Doing (AMHIRD) (“we,” “our,” “us”). By using our website or services, you agree to these terms.

1. Nature of the Platform

Ask Me How I’m Really Doing (AMHIRD) is an online platform that facilitates booking and payment for online therapy sessions only with independent therapists.
We do not provide therapy or mental health services ourselves. Nothing on this platform constitutes medical advice.
All therapists listed are independent providers; any therapy you receive is provided directly by the therapist.
Therapists cannot prescribe medication.
Therapists cannot provide emergency care or treat clients who are suicidal or in crisis. Clients in crisis should contact local emergency services immediately.

2. Booking and Payment

When you book a session, provide accurate information (name, email, phone number, and payment details).
Payments can be made via direct bank transfer or PayPal. Sessions are confirmed only once payment is received.
Ask Me How I’m Really Doing (AMHIRD) may take a commission from the therapist’s fee.
Refunds or cancellations are subject to the therapist’s policy, disclosed during booking.

3. Non-Solicitation / Off-Platform Engagement

Clients must book and pay for sessions only through AMHIRD.
Clients must not engage with therapists outside of AMHIRD for paid sessions that bypass the platform.
Attempting to book sessions directly with therapists to avoid AMHIRD’s commission is prohibited.
AMHIRD reserves the right to suspend accounts or take appropriate action if this policy is violated.

4. Liability Disclaimer

Ask Me How I’m Really Doing (AMHIRD) facilitates booking and payment for online therapy sessions with independent therapists.
Therapists are solely responsible for the quality, safety, and outcomes of their sessions.
Therapists cannot prescribe medication and cannot treat clients in crisis or suicidal.
Ask Me How I’m Really Doing (AMHIRD) is not liable for therapy outcomes, advice, or conduct of any therapist.
Disputes regarding therapy quality, malpractice, or ethics must be addressed directly with the therapist or the relevant licensing/regulatory authority.
AMHIRD may assist with technical issues, scheduling, or payment processing, but this does not constitute mediation of therapy disputes.

5. Cancellation and Refund Policy

No refunds will be issued once a session has been booked.
Clients may reschedule their session up to 24 hours before the scheduled time without penalty.
Rescheduling requests made less than 24 hours before the session may not be accommodated and will result in the session being forfeited.
Ask Me How I’m Really Doing (AMHIRD) is not responsible for missed or unattended sessions.

6. International Therapists / Remote Services

Some therapists may be based outside the UAE.
They are licensed in their home country, not by UAE authorities.
All sessions are online only.
Ask Me How I’m Really Doing (AMHIRD) does not claim these sessions replace UAE-regulated mental health care. Clients are responsible for understanding the scope of services.

7. Data and Privacy

Ask Me How I’m Really Doing (AMHIRD) collects only personal data necessary for bookings and payments (name, email, phone, session info, payment info).
We do not store therapy notes or medical records. Therapists are responsible for sensitive health data.
For more information, see our Privacy Policy.

8. Independent Therapists

Therapists are independent contractors.
Responsible for compliance with applicable laws, confidentiality, and record-keeping.
Ask Me How I’m Really Doing (AMHIRD) is not responsible for verifying therapists’ credentials beyond basic checks.

9. Termination

Ask Me How I’m Really Doing (AMHIRD) may suspend or terminate access for violation of terms or illegal activity.
Clients may cancel their account at any time.

10. Governing Law

These terms are governed by the laws of the United Arab Emirates.

11. Contact

Questions or concerns? Contact us at: hello@askmehowimreallydoing.com